Privacy Policy

Your personal privacy is of crucial importance to us. Your trust in us is our top priority, and that is why we apply this Privacy Policy to our website https://uniquespahouse.com (hereinafter the “Website”) and to all relationships, existing or not, between Unique SPA House and its customers as well as its partners.

We take the protection and the privacy of the users of our website seriously and take the necessary steps to ensure they benefit from such protection.

Unique SPA House protects users’ personal data in accordance with the provisions of the General Data Protection Regulation (GDPR: 2016/679).

1. What is a Privacy Policy?

This document informs users of our Website about their personal data we collect when they visit our Website. We undertake to comply with the confidential nature of the personal data we collect as described below. This Privacy Policy sets out the personal data we collect about users, the reason why we collect such data, the means used to collect the data, the recourse available to users to prevent the collection, and the security measures taken to protect users’ personal data.

2. Collection of Personal Data

Unique SPA House can collect and process personal data (see personal data types below) when filling out a contact form or other forms on our https://uniquespahouse.com Website.

  • Last name

  • First name

  • E-mail address

  • Mobile number

In addition, Unique SPA House automatically collects anonymous information about the use you make of our Site and its services.

For example, Unique SPA House will automatically record which parts of the Website you visit, which web browser you are using, and which website you visited when you received access to the website. These data are anonymous and allow Unique SPA House to compile statistics about the use of the website, website traffic, and enables more targeted communication with users.

3. How We Collect Your Personal Data

Your personal data is collected through the following means:

  • A collaboration with Unique SPA House

  • Website visits to https://uniquespahouse.com

  • When a user creates a customer account

  • The contact form(s)

  • The request forms

  • The use you make of Unique SPA House

  • Identity checks

  • Registration for communications and newsletters (on the Website)

  • Correspondence exchanged with and from Unique SPA House

  • The exchange of business cards

  • Reception and exchanges with the staff of the establishment

  • Opinion polls

  • Cookies

  • Contests

The personal data collected by Unique SPA House are specifically and voluntarily provided by you.

4. Use of Personal Data

https://uniquespahouse.com may process all or part of the data collected to:

  • Allow Website navigation, management, and traceability of services ordered by users.

  • Optimize the user experience, quality, management, navigation, and content of the Website.

  • Set up a customer account and confirm this.

  • Track customer/prospect relationships when booking.

  • Provide Unique SPA House goods and services.

  • Improve customer service and your support needs.

  • Contact you by email and/or by telephone.

  • Conduct satisfaction surveys, studies, and optional surveys on the Website.

  • Send targeted marketing campaigns and advertisements from Unique SPA House, updates, and promotional offers based on your preferences and your communication consent.

  • Provide personalized ad content.

  • Send you quotes, receipts, and invoices.

  • Collect statistical elements.

  • Develop an offer.

  • Administer a contest.

  • Perform a contract entered into with Unique SPA House.

  • Prevent and fight against computer fraud (spamming, hacking,…).

5. Confidentiality of Personal Data

Unique SPA House is the only owner of the information collected on the Website. Your personal data will not be sold, exchanged, transferred, or given to third parties for any reason, without your consent, apart from what is required to respond to a request and/or transaction in the framework of our customer relationship management, the provisions of Unique SPA House services, and the optimization of such services.

6. Data Protection Officer

The data protection officer in charge of collecting and processing users’ personal data upon setting up their account and when they browse on the Website.

As a data controller responsible for the processing of the personal data it collects, https://uniquespahouse.com undertakes to respect the framework of the current legal requirements. It is incumbent on it to establish the purposes of the data processing, to provide prospects and customers with full information on the processing of their personal data and to maintain a record of processing that is consistent with the reality.

7. Disclosure of Personal Data to Third Parties

https://uniquespahouse.com shall refrain from processing, hosting, or transferring the data collected about its customers to a country outside the European Union or recognized as unsuitable by the European Commission without first informing the customer.

8. Storage of Personal Data

Unique SPA House will retain your personal data for a period of 18 months from the time of the last contact with Unique SPA House for a prospect and for a period of 24 months for Unique SPA House customers in order to achieve the objectives set out in the "Privacy Policy," under the heading "3 – Use of Personal Data."

9. Rights Relating to the Protection of Your Privacy

In accordance with the provisions of the General Data Protection Regulation (GDPR: 2016/679), users of the Website may exercise their rights relating to the protection of privacy, as stipulated below:

  • Right to access (Article 15 GDPR) and rectify (Article 16 GDPR), update, or complete user data.

  • Right to withdraw consent at any time (Article 13-2c GDPR).

  • Right to restrict the processing of user data (Article 18 GDPR).

  • Right to object to the processing of user data (Article 21 GDPR).

  • Right to the portability of the data that users have provided (Article 20 GDPR).

10. Protection of Personal Data

Unique SPA House undertakes to take reasonable precautions to prevent unauthorized access to your personal data, as well as the loss, misuse, or alteration of your personal data.

11. Updates to the Privacy Policy

Unique SPA House reserves the right to make changes to this Privacy Policy statement by placing a new version on the Website.

12. Consent

By using our Website, you consent to the terms of this Privacy Policy.