Terms and Conditions

1. Introduction

Welcome to Unique SPA House. These Terms and Conditions (“T&C”) govern your use of our website and services. By accessing our website or booking a service, you agree to comply with these terms.

2. Appointments and Bookings

  • Scheduling: Appointments can be scheduled online, by phone, or in person. A confirmation email or text will be sent to confirm the booking.

  • Deposits: Some services may require a deposit, which will be applied to the final payment.

  • Late Arrivals: If you arrive late, your treatment time may be shortened to avoid delaying the next guest. Full service charges apply.

3. Cancellation and Rescheduling Policy

  • Cancellations must be made at least 24 hours before the scheduled appointment time.

  • Cancellations made less than 24 hours in advance or no-shows may result in a cancellation fee equal to 50% of the service cost.

  • Rescheduling requests made within 24 hours of the appointment may also incur a fee.

4. Payment Terms

  • All payments must be made in full at the time of service unless otherwise specified.

  • We accept cash, major credit cards, and digital payment options as listed on our website.

  • Gift cards are non-refundable and cannot be redeemed for cash.

5. Health and Medical Disclosures

  • Clients are required to disclose any medical conditions, allergies, or sensitivities prior to receiving services.

  • Unique SPA House reserves the right to decline service if it is deemed unsafe for the client’s health or well-being.

6. Refund Policy

  • All sales on services and products are final.

  • If you are dissatisfied with a service, please contact us within 48 hours of your appointment to address your concerns. Adjustments or partial refunds may be offered at our discretion.

7. Behavior Policy

  • Unique SPA House reserves the right to refuse service to clients who exhibit inappropriate behavior, including but not limited to harassment, violence, or disruption of services.

  • Guests are expected to maintain proper hygiene and conduct during appointments.

8. Liability

  • Unique SPA House is not liable for personal property lost or damaged on the premises.

  • To the fullest extent permitted by law, Unique SPA House disclaims liability for any injuries, adverse reactions, or other damages resulting from services provided.

9. Privacy Policy

Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of California. Any disputes arising from these terms or your use of our services shall be resolved under California law.

11. Updates to Terms and Conditions

Unique SPA House reserves the right to update these Terms and Conditions at any time. Clients are encouraged to review this page periodically for updates.

Contact Information If you have any questions regarding these terms, please contact us:

  • Email: USHouse2022@gmail.com

  • Mailing Address: 12667 Camino del Rio South #114, San Diego, CA

  • Phone: (858) 293-8900